LOCKDOWN GIFT VOUCHERS
We have gift vouchers available for use after the lockdown.
GIVE THEM A GIFT FOR AFTER LOCKDOWN IS LIFTED
Ultimate Recreation is a family-run business and you can still support us and our team! Whilst our venues remain closed we still have a team busy behind the scenes who will be happy to help you with any queries so please don’t hesitate to contact us. For anyone wishing to book for future events we highly suggest purchasing a gift voucher for future use. Every purchase helps us and comes with a 100% refund policy if your situation changes.
BUY YOUR GIFT EXPERIENCE
Zombie Experiences & Immersive Theatre
This gift voucher is sure to be a hit with any fans of The Walking Dead! Buy a gift voucher or monetary voucher for Zombie S.W.A.T. Training by Apocalypse Events. Train and fight against a horde of zombies at Bunker 51.
Paintball, Laser Tag & Airsoft
Bunker 51 is a Cold War nuclear bunker in South London and a fantastic day out with a range of activities including paintball, laser tag and airsoft. This venue is great for kids and kidults as well.
STAR COMMAND: THE OUTPOST
Laser Tag & VR Gaming
Located in the former Olympic Village in Stratford, Star Command: The Outpost has laser tag and VR gaming onsite. With a maze-style playing arena, experience laser tag as never before in an adrenaline-fueled experience.
TRAPPED ESCAPE ROOMS
Immersive Escape Rooms
Trapped Escape Rooms are London's leading immersive escape room company with character actors in each experience! We have three escape experiences on offer including Trapped in a Room with a Zombie, Trapped in a Prison Van and Trapped Undercover.
Airsoft in London
Give the gift of airsoft with either vouchers to an Ultimate Airsoft skirmish at Bunker 51 or a group package. Run by airsofters for airsofters, Ultimate Airsoft runs skirmishes on selected Sundays and Tuesdays each month.
TERMS AND CONDITIONS
All lockdown gift vouchers are valid for 6 months from the date the lockdown is lifted. Just purchase and it's straight to your inbox for use after the lockdown!
During lockdown, we have a 100% refund policy if you change your mind. We know times are tough and situations may change so we're giving extra buyer protection. If you need a refund on this gift voucher at any point, you can contact us for a full refund on your unused purchase.
For any additional enquiries, please contact email@example.com and one of our team members will be happy to assist you.
FREQUENTLY ASKED QUESTIONS
What is the difference between a lockdown gift voucher and a regular gift voucher?
What happens if I purchase a gift voucher and the lockdown gets extended?
Any time that has passed after date of purchase while in lockdown will not be counted. If the lockdown persists for another 6 months (let's hope not!), your lockdown gift voucher will still be ready to use for when we reopen.
What is the refund policy for the purchase of lockdown gift vouchers?
If you decide you would like a refund on the purchase of your gift voucher, you are able to do so by contacting our bookings team at firstname.lastname@example.org. With the current situation at hand, we understand various issues may arise and are therefore offering a 100% refund policy to those enquiring.
When am I able to use my lockdown gift voucher?
Once a purchase is made, your gift voucher will be emailed to you outlining the instructions on how to redeem. While the gift voucher will be active to use immediately after purchase, we strongly suggest waiting until government announcements are made in regards to when lockdown is lifted and making a booking for afterwards
What can my gift voucher be used for?
Your gift voucher can be redeemed for any of the activities listed from the venue you purchased from
How do I contact you with a query about my gift voucher?
If we haven't managed to answer your question here and you need more help, get in touch by clicking 'Contact Us' at the bottom of this page or emailing email@example.com
CORONAVIRUS (COVID-19) CUSTOMER UPDATE
We are also available to discuss the measures we will be putting in place to make your event safe and your booking secure or please see our FAQ’s page where we will be posting more details.
We are grateful for the patience, understanding and support we have seen from our customers as we navigate these uncharted waters at this challenging time and hope that you and your families have all managed to stay safe and well during this time.
Star Command Laser Tag
Trapped Escape Rooms
0330 333 8085
Ultimate Recreation is the parent brand of Apocalypse Events Ltd, Bunker 51 Ltd, Room Escape UK Ltd and Ultimate Recreation London Ltd.
Ultimate Recreation London Ltd © 2023
Registered company in England and Wales: No. 07358805.